Privacy and Data Policy
Applicable to Users of DLOUNGE Algarve when making a reservation.
Data Controller (we): DLOUNGE Algarve, which will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your reservation or to send us your questions. They will also appear on our invoice, which we will send to you.
Data Compliance Officer: Not applicable to Data Controller’s activities.
User: You, who completed the reservation form or any other related documentation.
Purpose: The purpose of processing the data provided through this form is to manage the reservations you make and/or respond to any questions or requests you submit.
Legal basis:
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The necessity to perform our contract with you, the user, or to take steps at your request prior to entering into a contract.
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Your consent, given by ticking the acceptance box for the Terms and Conditions, of which this Privacy and Personal Data Policy is an integral part.
Duration: We will store the data you provide for the time necessary to manage your reservation and the requested services. After your stay, we will retain your data for internal management purposes. By agreeing, you give us consent to receive marketing and/or commercial information. Your data will be stored until you revoke your consent.
Processor: We engage a third-party partner to operate our reservation engine. This partner acts under our authority, and we have a signed contract defining the terms of service and instructions for processing.
Data subjects different from the users: If you provide us with personal data belonging to another person, you are responsible for obtaining their consent for the sharing of this data.
Transfer of Data: We will not transfer personal data to any country outside the European Economic Area (EEA).
Data Subject Rights: You can exercise your rights to access, rectification, cancellation, and opposition by sending an email or postal request to the contact details provided on our reservation website and invoices.
Supervisory Authority: If you believe your rights have been violated, you may appeal to the competent supervisory authority in the relevant EU Member State.
Cookie Policy
Cookies and similar technologies are an essential part of how our platform operates. The main goal of cookies is to make your browsing experience easier, more efficient, and to improve our services and the platform itself. We also use cookies to show you targeted advertising when you visit third-party websites and apps.
Here, you will find information on the cookies we use and the ability to enable or disable them according to your preferences, except for cookies strictly necessary for the functioning of the platform. Please note that blocking certain cookies may affect your experience and the platform’s performance.
By clicking “ACCEPT”, your cookie selection will be saved. If you have not selected any options, clicking this button will be the same as blocking all cookies.
Strictly Necessary Cookies
These cookies are required for the proper functioning of the platform and cannot be disabled. They are typically set in response to actions you take, such as adjusting privacy preferences, logging into your account, or filling out forms. You can configure your browser to block these cookies or alert you when they are in use, but some parts of the platform will not work without them.
Analysis Cookies
These cookies help us count visits and traffic sources so we can measure and improve our platform’s performance. They let us know which pages are the most and least popular and how visitors interact with the site. If you do not allow these cookies, we will not know when you visited our platform.
Functionality or Customisation Cookies
These cookies enhance the functionality and personalisation of the platform. They may be set by us or by third parties whose services we have integrated into our pages. If you do not allow these cookies, some services may not function properly.